How to make a Claim

For Medicover/ International Student Accident And Repatriation (Insurer: Chubb European Group SE) Policies:

Should you need emergency medical assistance or in-patient hospital treatment, contact Chubb Assistance Hotline: (24/7, 365 days) +353 (0) 1 440 1762.

If you wish to make a claim for Medical Expenses, you can submit your claim online at

Please review the relevant Insurance Product Information Document (IPID) before submitting your claim. these documents contains key benefits and exclusions of your policy. Please remember depending on what plan you have chosen there may be an excess applicable of up to €200.00. This means that any claim under this amount will not be covered.


For all other claims or queries contact: Arachas Corporate Brokers Limited, The Courtyard, Carmanhall Rd, Sandyford Business Estate, Sandyford, Dublin 18, D18 X377

T +353 (0)1 2079431



All claims should be made as soon as reasonably possible after the date of the occurrence.”

For Study In Ireland Policies (Insurer: Irish Life Health DAC)

If your policy is underwritten by Irish Life Heatlh DAC you can contact Irish Life Health directly and they will be able to assist you with your claim. Their contact information is noted on the policy documentation issued to you when you purchased the policy.